Conflict Resolution Psychology
Conflict Resolution Definition
Social conflict emerges when the aspirations, beliefs, or values held by one individual or group are frustrated by another individual or group. It emerges between parents and their children, between friends on a weekend outing, between colleagues at work, between groups from adjacent neighborhoods, or between rivaling teams within an organization. In fact, social conflict is part and parcel of any relationship and any social interaction between individuals or groups around the globe.
Conflict resolution refers to the process geared toward reaching an agreement in a dispute, debate, or any other form of conflict between two or more parties. It can take different forms: Participants may negotiate and attempt to solve their problems to mutual satisfaction, they may withdraw from the situation and avoid interacting with each other, they may fight and try to dominate their counterpart, or they may yield and give in to their adversary’s position.
